*Pricing does not include shipping and handling, taxes or other applicable fees. Subject to our applicable terms and conditions, laws and regulations, located here: /faq/saps/. If you purchased your magicJack at a retailer, we recommend that you adhere to the retailer’s return policy and return the device to the retailer with your original packaging and receipt. This magicJack 30-Day Money Back Guarantee is for magicJack Devices purchased directly from. Terms of the Money Back Guarantee are available at /faq/support/billing-payment#post_id=306. If, for any reason, you wish to cancel service within 30 days of the date you order your Device, we will refund your money if the terms of our Money Back Guarantee are satisfied, including without limitation your completion of an RMA and payment of return shipping costs. The magicJack 30-Day Money Back Guarantee ensures your complete satisfaction. magicJack is not a substitute for traditional landline service. Annual and monthly fees quoted do not include initial purchase of magicjack device or devices (which includes 1 year of service) or shipping, administration and regulatory fees and taxes as applicable. Porting an existing phone number is subject to an additional fee, and may not be available for all numbers. Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us. Calling to numbers within the United States and Canada, and texting and other services provided by magicJack®, are based on normal, non-excessive use.
You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.Ĭalling and Texting Restrictions. THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. If you continue to receive telemarketing calls after 31 days have passed, you can file a complaint on the website. Most telemarketers will not call your number once it has been on the registry for 31 days. We recommend that you register your magicJack telephone number(s) on the National Do Not Call Registry (found at The National Do Not Call Registry allows you to opt out of receiving telemarketing. Remove a Number from the Call Block List: Click the “–” (minus) icon in the Add/Remove column to remove the associated telephone number.Add or Change a Nickname and click Update.Click the Edit List option to view the full list of blocked numbers.To add a number, enter the 10-digit phone number you would like to block.The Call Block List column displays all of your currently-blocked numbers, as well as an option to add additional numbers.Confirm you have enabled Call Blocking (feature is on).Hover your mouse over the Call Features tab.When a telephone number on your blocked number list attempts to contact you, they will receive a busy signal, and your phone will not ring. You can easily block up to 99 telephone numbers. Yes, call blocking is available with magicJack. Visit on your computer and follow the on-screen instructions.If you DO NOT see the button and are on a Windows computer please open the file explorer by pressing on your keyboard Windows+E, locate the option that says “magicJack” under the CD/DVD section and run “autorun.exe” Click on the button “Start magicJack”.Plug your magicJack into a USB port on your computer.Connect the provided USB extension to your magicJack.IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to complete the registration process. Visit on your computer, tablet or smartphone and follow the on-screen instructions.Plug your magicJack into a power outlet.Connect the power adapter to your magicJack USB.Plug your phone into the port labeled “PHONE” on your magicJack.Plug the provided Ethernet cord into the port labeled “INTERNET” on your magicJack.